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Service

ABOUT US

Service, quality and value

Service , quality and value are the three words that have defined and guided Thunder Bay Fasteners & Tools since we joined The Fastener Group, one of western Canada's leading Industrial, construction and MRO distribution networks, early in 2009. We opened our doors in April of the same year.

This makes us your complete distribution source for industrial, construction, manufacturing, safety and maintenance (MRO) applications. Our large on-site inventories of fasteners, hand tools, portable and stationary power tools, safety supplies, abrasives, adhesives and cutting tools has made us a leader in our industry in Thunder Bay.

Our prices are competitive, our service second-to-none and we work with a smile because we sincerely love what we do. Simply call us and we can add your business to our service run.

SERVICE

You get one- on-one service in the store, get free delivery to your shop or work site in Thunder Bay, and we have the resources to help you overcome construction problems. On top of that, you always talk to a real person when you call.
Check out our On-Site Inventory Management Program as another example of our great service.

OUR ON-SITE INVENTORY MANAGEMENT PROGRAM
  • you pick the inventory
  • you set inventory levels
  • we schedule stock checks
  • we deliver
  • we stock your shelves

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QUALITY

We always stock products of top quality and stay away from cheap inferior items.
Expect to find products from top manufacturers such as:

  • MAKITA
  • MILWAUKEE
  • H.PAULINS
  • INFASCO
  • UCAN FASTENING
  • IRWIN TOOLS
  • HONEYWELL SAFETY
  • COOPER B-LINE

to mention only a very few

New products and product lines are being added to our inventory on a regular basis Check out our on-line catalog for a more complete list of available products. Or for a quick glance check out our line card. Print it for a quick reference guide.

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VALUE

Like you, we also want the best bang for our buck. Because of our association with the Fastener Group and the relationships we have developed with our suppliers, we have the buying power to offer you the best products at the best prices.